Payment, Refund, & Cancellation Policy
Last updated: 30 October 2024
Welcome to DailyTrades.in. We strive to provide a smooth and efficient experience for all users on our platform. Please review the following policies regarding payments, refunds, and cancellations, which govern your use of the services offered by DailyTrades.in.
1. Payment Policy
1.1 Accepted Payment Methods
We accept online payments through a variety of methods, including but not limited to:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Net Banking
- UPI (Unified Payments Interface)
- Wallets (e.g., Paytm, PhonePe)
1.2 Payment Security
All payments made on DailyTrades.in are processed via secure third-party payment gateways that comply with industry standards for data protection and encryption. We do not store your payment information on our servers.
1.3 Pricing
All fees and charges are clearly listed on the website and are subject to change at our discretion. However, once a payment is processed, no additional charges will be applied to the transaction.
1.4 Taxes
Applicable taxes (GST or others) will be levied as per government regulations and will be clearly indicated in the final bill.
2. Refund Policy
2.1 Eligibility for Refunds
Refunds will be processed under the following circumstances:
- Failure to access the services due to a technical issue on our part.
- In case the service is not delivered or if there is a delay beyond a reasonable period.
- Duplicate or erroneous payments made due to system or human error.
2.2 Non-Refundable Services
Certain services, such as those involving downloadable products, consultations, and customized advisory services, are non-refundable unless otherwise stated.
2.3 Refund Request Process
To request a refund, please contact our customer support team at [support@dailytrades.in] with the following details:
- Your transaction ID
- Reason for the refund request
- Any supporting documents (if applicable)
We will process the refund request within 7 business days of receiving all necessary information.
2.4 Mode of Refund
Refunds will be processed using the same payment method used for the original transaction. The time frame for refunds may vary depending on the financial institution but typically takes 7-14 business days.
3. Cancellation Policy
3.1 Service Cancellation
Users may cancel their subscription or services within a specified time frame (if applicable) through their user account or by contacting customer support at [support@dailytrades.in].
3.2 Cancellation Fees
If a cancellation is made before the service begins or within the free trial period (if applicable), no fees will be charged. However, cancellation requests made after the service has commenced may be subject to a cancellation fee as determined by the specific terms of the service.
3.3 Automatic Renewals
For subscription-based services, users will be automatically charged on a recurring basis unless they choose to cancel their subscription prior to the renewal date. Cancellation of a subscription will take effect in the following billing cycle.
3.4 Service Termination
DailyTrades.in reserves the right to terminate access to any user found violating the terms of service or engaging in fraudulent activities. No refunds will be issued in such cases.
4. Dispute Resolution
In case of any disputes related to payments, refunds, or cancellations, users are encouraged to contact our customer service team for resolution.
If a resolution is not reached through customer support, users can raise the matter for arbitration under the jurisdiction of the NOIDA, Uttar Pradesh India.
5. Contact Information
For any questions or clarifications regarding the Payment, Refund & Cancellation Policy, you can reach out to us:
Email: support@dailytrades.in
Phone: 9650249030
Address: A 1/B sector 16 NOIDA Gautambudhnagar-201301
Note: This policy is subject to revision. Any changes will be updated on this page. Users are advised to regularly check this page for the latest policy updates.